Most orders will ship out same day if orders are placed by 2PM PST, tracking should be available the same night or the morning after. 
We ship FedEx Ground & UPS Standard, for delivery status please search your tracking number on carrier website. 
Once the order has shipped out from our warehouse, please contact the carrier if there are any address changes needed to be made. 
If package showed delivered but you have not received your order, please contact us so we can reach out to the carrier to investigate internally.
We will issue a replacement once investigation has been completed from the carriers’ end.
Please note, during holiday periods, shipments may be delayed due to the high volume of orders being processed & shipped.