FAQ

Most Asked

/	Device networking issues
APP use issues	Third- party control issues

 

FAQ

Quick Guide of Using Amazon Echo to Control Smart Devices >>Learn More

Quick Guide of Using Google Home to Control Smart Devices >>Learn More

How do I connect my device to my WiFi Network? >>Learn More

How do I use the Tmall Genie to control my device? >>Learn More

How do I share my device? >>Learn More

My device connection has failed and is offline. How do I fix this? >>Learn More

Is there an option in the app to connect to WiFi? >>Learn More

How do I prevent voice control from failing when a third party is connected? >>Learn More

Can I adjust my timer for different days? >>Learn More