Account and login
Forgot Password? <<Learn More
Is the login verification code valid for one minute? <<Learn More
Why can I still log in to the app, even selecting a different country code from that at the time of registration? <<Learn More
After replacing the mobile operating system, can the original app account log in normally? <<Learn More
Why there is no respond when I scan and click the QR code to download the APP? <<Learn More
Why the registered account does not exist when logging in? <<Learn More
Can I log in and use one account at the same time on multiple phones? <<Learn More
If I replace my IOS system by Android, my account can be logged in normally? <<Learn More
How to set up an unlocking pattern in our app? <<Learn More
How to reset password? <<Learn More
How to delete app account? <<Learn More
Why can't I receive the verification code when registering in the app? <<Learn More
How Many Verification Code SMSs Can I Receive a Day? <<Learn More
How to change the country / region on an account? <<Learn More
What will happen to my home settings if I change my account region? <<Learn More
Why can't I change my account region? <<Learn More
How many characters can I enter a 'user name'? <<Learn More
Why does my previous data exist after I change the account region? <<Learn More
How can I change my account? <<Learn More
How many user can log in with one account at the same time? <<Learn More
When I create a user name, why does the message indicating that the user information storage fails display? <<Learn More
How many verification code can be sent continuously? <<Learn More
Why can't I receive the verification code when I register my account with my email address? <<Learn More